Wailea Ekolu Village Reservation Policy
PLEASE READ ALL EKAHI VILLAGE HOUSE RULES.
NOTE: ALL UNITS AT EKOLU VILLAGE AND WITH WAILEA VACATION RENTALS ARE DESIGNATED “NON-SMOKING”.
Payment terms are per guest booking platform, reservation website or travel agent. When booking directly with WVR, a 3-night deposit is required at the time of booking. Final balance due 60 days prior to arrival. Please call to make credit card payment. If arrival is less than 60 days, full payment is due at the time of bookings. No other notice will be sent. All Holiday reservations are due, paid-in-full on October 1. We accept personal check, agency check, money order, cashier’s check, and VISA / MASTERCARD/ AMERICAN EXPRESS. Return Check fee: $45.00
CHECK-IN CHECK-OUT TIMES
CHECK-IN TIME 3:00 P.M. - CHECK-OUT TIME 11:00 A.M. Due to housekeeping scheduling, flexibility for early check-in or late check-out is not permitted. PLEASE make arrangements for early check-in or late check-out, upon receipt of this confirmation.
60-day cancellation notice is required. A $100.00 cancellation fee will be collected on all cancellations. If cancelled within 60 days of arrival, no refunds unless unit is re-rented for dates cancelled. Christmas/New Year, no cancellations or refunds after October 1st unless unit can be re-rented. Full payment due Oct. 1st.
PAYMENT FOR NIGHTS RESERVED
Guests are responsible for payment of all nights reserved regardless of the actual arrival or departure date.
MAXIMUM OCCUPANCY INCLUDING CHILDREN: 1 BD: 4 people, 2 BD: 6 people, 3 BD: 8 people.
NO EXCEPTIONS. NO REFUND FOR EARLY DEPARTURE.
Upon arrival on Maui, you may go directly to Wailea Ekolu Village, located at 10 Wailea Ekolu Place; Wailea, Maui, Hawaii 96753.The unit will be locked, and the code for the lock box will be provided upon receipt of final payment.
Housekeeping charges on the reservation confirmation are for departure cleaning services only. If additional housekeeping is requested by a guest during their stay, service can be arranged for a fee. Please contact us upon confirmation of reservation if additional housekeeping services are needed. A starter kit of supplies is provided at arrival, any further supplies are the guests responsibility unless additional housekeeping services are arranged, and housekeeper will replenish during that service.
Pets are not allowed in unit except for service animals. All federal, state, and county laws must be observed. Any damage caused by animal will be charged to the credit card on file.
DAMAGE PROTECTION WAIVER
This damage waiver fee is in lieu of a security deposit. This fee will cover damages up to $2,000.00. Covered Guest agrees that damages in excess of the DPW limit will be paid by Guest immediately. Covered Guest authorizes Wailea Vacation Rentals to charge the cost of damages to credit card on file. This coverage is not insurance and does not provide liability coverage, it only covers miscellaneous damage such as broken glasses, dishes, lamps, damages to the walls or furniture and lost inventory items (towels, glasses, chairs etc.). This waiver does not cover theft, intentional misuse or careless/reckless damage. We ask that Guests remain diligent in their care of the property as a home-away-from-home.
Guests understand that they are renting an individual, unique private property and acknowledge that unforeseen things may happen which will affect the terms of this reservation agreement. WVR reserves the right to relocate a guest due to acts of man and nature which may have caused a property to be unavailable for a previously reserved time period. A property may suffer damage or sell with no notice to all parties and reservations may have to be relocated or cancelled. WVR will honor all reservations and care for all guests to the best of its ability.
Wailea Vacation Rentals has a $75.00 per rental reservation fee.
PRICES AND AVAILABILITY ARE SUBJECT TO CHANGE WITHOUT NOTICE
We hope your stay with Wailea Vacation Rentals is a pleasant one.
Please call us if you have any questions regarding your unit or your stay.